F.A.Q.

Shipping & Delivery

-Where can I track my item(s)

See tracker page

You will receive an email containing the tracking code. Please email

TheLiqCorporation@gmail.com if you do not receive this email.

-How long does shipping take?

All items ship within 1-2 business days after order is placed 

-Who delivers my item(s)?

Your items are delivered via USPS 

-I messed up my delivery address, what do I do?

Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us your full, correct address along with your order number and we would update your details for you.

-What about my billing address?

Billing addresses are currently non-editable to prevent and minimize fraud from happening. Please note that all details entered and submitted to us are final.

-Change of address after receiving confirmation of shipping

Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made and is the sole responsibility of the buyer.

 

Order Changes

-I have changed my mind about my item, what do I do?

There are no order changes. Everything is final sale as soon as the buyer places their order.

 

 

Refunds & Cancellations

-What is your refund policy?

We have a strict no refund policy unless told otherwise. Everything is final sale as soon at the buyer places their order.

The company will not be liable for any errors in shipping addresses provided by the customer and will be subject to the item returning back to us before receiving a refund.

Any change of addresses are subjected to the management's approval and orders that are shipped/completed are strictly non-editable.

Any reshipment of items done must correspond to the address found in the initial order and cannot be changed nor substituted with another address, design or brand of the item. The management reserves the right to refuse reshipments based on incorrect addresses and are not liable for the inaccuracy of address as provided by the buyer.

Damaged Items

-What do I do if I have received a damaged item?

If you have received a damaged item, please contact USPS to file a claim.

-Can I return a damaged item?

Unfortunately we do not accept any returns for damaged items at this time. 

**We are not responsible for any damages caused by wear and tear, submergence into water nor if the item does not fit due to sizing reasons

Others

Subscriptions

-Do you subscribe me to any boxes?

No, all of our items are purchased one off and you will not be charged for anything else other than the item you have ordered.

 

Emails & Notification

-Unreceived Confirmation Email

If you have not received any emails from us confirming your purchase, do let us know immediately via email TheLiqCorporation@gmail.com or our contact form with your full name/shipping address name and we would help sort this out as soon as we can.

Sometimes our emails may end up in your spam/junk or other folders and we would like to ask you to check them before contacting us.

-Unable to view email properly

If you are unable to view the email from us properly, do get in touch and we will resend you the email.